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Knowledge and Support - Adaptive Insights

Install OfficeConnect

Explains how to install OfficeConnect per user and per machine.

To install OfficeConnect the first time, you need administrative permissions in Windows. If you don't have administrative permissions, talk to your IT representatives and they will help you install it. If you are an IT professional, read the IT installation instructions for per-user and per-machine.

  1. Check the technical requirements before installing OfficeConnect.
  2. Click the link to download the setup file (this is a per-user installation): 
  1. If you have administrative permissions, accept the Windows elevation prompt. If you don't have administrative permissions, you'll be asked to provide credentials for a user that does. Contact your IT department to get the assistance you need.

OfficeConnect for Excel, Word, and PowerPoint are successfully installed when you can see them in the Adaptive folder in your Windows start menu.

Installation Instructions for IT Personnel

OfficeConnect can be installed per-user or per-machine. The technical requirements are the same for both types of installation. Both types can be installed silently or pushed using system management software.

Per-User Installation

Per-user installation of OfficeConnect:

  • Is recommended for most users.
  • Allows users to install future updates on their own, without administrative permissions.
  • Installs files, registry entries and certificates in the user's profile.

Download the setup file to start the installation:

Or, click the following link copy the entire link to your web browser: https://clickonce.adaptiveinsights.com/officeconnect/latest/OfficeConnectSetup.exe

Per-User Updates

When Adaptive releases a new update, each user will be prompted to install the update when logging in to Excel Interface for Planning or OfficeConnect. Each user can do this without administrative permissions, or, if preferred, IT can silently install updates for multiple users.

Promptly install the update before the deadline noted in the prompts. In general, users have 30 days from the release of an update before it becomes mandatory; however, high priority updates may have shorter deadlines.

Per-Machine Installation

Per-machine installation of OfficeConnect:

  • Is recommended for workstations shared by multiple users.
  • Allows different users to use OfficeConnect on one machine.
  • Allows only Windows administrators to install OfficeConnect updates.
  • Installs files, registry entries and certificates for all users.  
  • Can be used to install OfficeConnect on a Microsoft Windows Server® for use with Remote Desktop Services. 

Download the setup file to start the installation:

Per-Machine Updates

When Adaptive releases a new update, members of the local Administrators group will be prompted to install the update by a certain date. In general, you have 60 days to install the update from the time of the release.

For the first 45 days, only users with administrative permissions will be notified. After 45 days, users will also start seeing daily notifications of an available update. OfficeConnect and Excel Interface for Planning require the update to be installed by the date listed in the notification.

Although the typical grace period for an update is 60 days from release, the deadline may be shorter for high priority updates.

Parameters

These parameters can be used with both per-user and per-machine installations. Use:

  • /quiet to install the product silently with no UI.
  • INSTALLFOLDER to install the product to a custom location. For example:  OfficeConnectMachineSetup.exe INSTALLFOLDER=D:\OfficeConnect

Remote Desktop Services

When the OfficeConnect applications are published as RemoteApps on Remote Desktop Services, the following parameters must be set. Without these parameters, each published application will start OfficeConnect for Excel.

  • The RemoteApp for OfficeConnect for Word must be configured with ‘word’ (lower-case) as a command-line parameter.
  • The RemoteApp for OfficeConnect for PowerPoint must be configured with ‘powerpoint’ (lower-case) as a command-line parameter.

Start OfficeConnect

From the OfficeConnect folder in the Start menu (or the Start screen in Windows 8.1), click one of the following to start:

  • OfficeConnect for Excel
  • OfficeConnect for PowerPoint
  • OfficeConnect for Word
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