Restrict Access by Specific Domains and IP Addresses
Adaptive Planning strongly recommends allowing access to all *.adaptiveplanning.com and *.adaptiveinsights.com domains.
Global Domains (Recommended)
| *.adaptiveplanning.com |
| *.adaptiveinsights.com |
IP Addresses
| Provider | Adaptive Insights Data Center | Region | AWS Service | IP | Outbound IP |
| AWS | U.S. Primary | us-west-2 | EC2 | add the following static IPs 35.155.51.63 52.11.124.120 54.184.159.94 54.189.91.170 |
35.160.159.105 |
| AWS | U.S. Disaster Recovery | us-east-1 | EC2 | Add the following static IPs 3.93.131.111 3.95.140.149 54.85.101.74 54.84.226.11 35.155.51.63 52.11.124.120 |
34.226.116.157 Prod 34.205.145.232 34.231.59.211 34.237.154.232 |
| AWS | E.U. Primary | eu-west-1 | EC2 | Add the following static IPs 35.155.51.63 52.11.124.120 52.19.140.196 52.19.201.186 52.49.121.154 52.210.82.93 35.155.51.63 52.11.124.120 |
34.246.254.125 |
| AWS | E.U. Disaster Recovery | eu-central-1 | EC2 | Add the following static IPs 3.127.46.225 3.126.237.21 18.156.67.136 18.157.67.0 35.155.51.63 52.11.124.120 35.155.51.63 52.11.124.120 |
34.226.116.157 |
| AWS | Canada Primary | ca-central-1 | EC2 | Add the following static IPs 35.155.51.63 52.11.124.120 35.155.51.63 52.11.124.120 |
35.182.54.245 |
| AWS | Canada Disaster Recovery | ca-central-1 | EC2 | Add the following static IPs 15.223.123.113 35.183.74.111 35.155.51.63 52.11.124.120 35.155.51.63 52.11.124.120 |
|
| AWS | APAC | ap-southeast-2 | EC2 | Add the following static IPs 3.105.253.242 13.239.101.204 35.155.51.63 52.11.124.120 35.155.51.63 52.11.124.120 |
3.104.168.246 |
| AWS | Singapore | ap-southeast-1 | EC2 | Add the following static IPs 3.0.84.47 3.1.45.45 and check https://docs.aws.amazon.com/general/latest/gr/aws-ip-ranges.html |
18.136.169.42 |
Manually Locating IP Addresses
If your I.T. administrator and security policies require restricting access by I.P. address, you can manually gather the I.P. address ranges used by your instance.
- Log in to your instance by visiting https://login.adaptiveinsights.com/app.
- Make a note of the full URL your browser goes to once your login completes.
Example: https://livec01a01.adaptiveplanning.com/app
- Copy all the text between https:// and the / after .com.
Example: livec01a01.adaptiveplanning.com
- Open a windows command prompt and run the
nslookupcommand using that domain.
Example
C:\windows\system32>nslookup livec01a01.adaptiveplanning.com
- Copy the one or two IP Addresses this command generates and add them to your IP access list.