Describes all the Adaptive Insights technology requirements for browsers, languages, and Microsoft Office versions.
OfficeConnect and Excel Interface for Planning
See OfficeConnect Technical Requirements and Technical Requirements for Excel Interface for Planning for their full requirements.
Browser and Platform Support
|Windows 7, 8, 8.1, 10||OS X 10.11 and higher|
|Internet Explorer||11||n/a||Microsoft Surface Pro 4|
|Edge||Latest Version||n/a||Microsoft Surface Pro 4|
|Chrome||Latest Version||Latest Version||Samsung Galaxy S2|
|Safari||n/a||Latest Version||iPad Pro|
*The Extended Support Release (ESR) is an official release of Firefox for desktop for use by organizations including schools, universities, businesses, and others who need extended support for mass deployments.
Tablet Supported Pages
Only the following pages are supported on tablets: Home, Welcome, Sheets, Assumptions, Report Viewer, Discovery, Consolidations, Processes, Workflow, Model Overview, Integration Task, and Integration Task Detail.
|Planning||Discovery||Excel Interface for Planning and OfficeConnect||Knowledge Center1|
|French||✔||✔||n/a||Go to Site|
|Japanese||✔||✔||n/a||Go to Site|
1The FAQs and Customer Journey articles within the Knowledge Center are English only.
2Adaptive Insights partners translate into Dutch. There may be discrepancies in the way text is presented or areas of the application where translated text is unavailable.
All text in the user interface is displayed in the user's language. Numbers and dates on sheets and reports are displayed in the appropriate format for the user's locale and users can enter, store, and display data in their language. Users can enter textual data in any language, including accented characters and ideographic characters (such as in Chinese and Japanese). All entered text will be displayed correctly.
Microsoft Semi-Annual Channel
We recommend using the Microsoft Semi-Annual Channel for template reports, Excel Interface for Planning, and OfficeConnect which require using Microsoft Excel. Microsoft recommends the Semi-Annual Channel for "users and/or organizations that have a significant number of line-of-business applications, add-ins, and/or macros that need to be tested with each release."
More information on Office 365 best practices can be found at https://docs.microsoft.com/en-us/DeployOffice/best-practices/best-practices-update-channels.
Adaptive Data Agent
See Adaptive Data Agent Technical Requirements for its full requirements.
Use the *a.daptiveplanning.com and *.adaptiveinsights.com domains for whitelisting. If your organization requires whitelisting specific domains or doesn't allow domain-based whitelisting, see Whitelisting by Specific Domains and IP Addresses.