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Adaptive Insights
Knowledge and Support - Adaptive Insights

Maintenance Notification Policy

Type

Expected Downtime

Lead Time for In-Product Announcement (Adaptive News)

Lead Time for Email to Customers

Lead Time for In-Product Maintenance Alert (Banner at the top of the Screen)

Standard Short Maintenance 5-15 minutes N/A N/A 6 hours
Standard Medium Maintenance 15-60 minutes N/A N/A 30 hours
Standard Long Maintenance 1+ hours 1 week 72 hours 48 hours