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Adaptive Insights
Knowledge and Support - Adaptive Insights

Is It Possible To Increase The Session Timeout Period?

Question

I noticed that the application logs me out after an hour if I do not click on anything. Is there any way we can increase the timeout period?

Answer

The session timeout period has a minimum setting of 5 minutes and maximum setting of 500 minutes. If the field is left blank, the setting will default to 60 minutes. To modify the timeout session settings, go to Administration > General Setup.

Keep in mind that if the session times out prior to clicking the save button, the user will be directed to the login screen. Once the user logs back in from that screen, the changes will be saved. If the user navigates away from the login page that he or she is redirected to before logging back in, the changes will not be saved when the user logs back in.