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Knowledge and Support - Adaptive Insights

Why Is The Workflow Tab Missing for one of my users?

This article includes suggestions and workarounds. Content may not be accurate for all use cases or represent best practices for the latest release.

Question

I have a user who can't see the "Workflow" tab, but just sees the tabs for Dashboard, Sheets, and Reports. Other users can see the Workflow tab. I don't see anything in the user setup that would be causing this.

Answer

Only users who have access to a parent level and have the "Approve Levels" permission will see the Workflow tab. Users who do not have access to a parent level or do not have the "Approve Levels" permission will go to Sheets > Overview to submit their work through Workflow. If  you have access to a parent level, have permission to approve levels, and still are unable to see the Workflow tab, make sure you are viewing a non-actuals version. 

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