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Back Up and Restore Adaptive Data Agents

After setting up agents, configure the Adaptive Data Agent Manager to back them up.

Before You Begin

  • Permissions Required: Integration > Data Designer
  • Verify you have administrative rights on the computer
  • Obtain the username and password for an Adaptive Insights user on your instance.
  • Launch the Adaptive Data Agent Manager.
  • Enter the Adaptive Insights username and password.

Back Up Data Agents

You can back up all data agents at once or individual data agents one at a time.

Adaptive Data Agent - Backup

Back Up All Agents at Once

  1. Select the Backup/Unprovision tab in the Adaptive Data Agent Manager.
  2. Select Backup Destination Folder for a directory selection dialog, or type a path in the field. Select Clear to remove the directory path and start over.
  3. Select Full Backup Now. The Adaptive Data Agent Manager backs up all data agents and associated information to the backup folder.

Back Up Individual Data Agents

  1. Select the Backup/Unprovision tab in the Adaptive Data Agents Manager.
  2. Select a data agent from the Select Active Agent drop-down.
  3. Select Backup Now. The Adaptive Data Agent Manager backs up the specified data agent and associated information to the backup folder.

Restore Data Agents

You can restore all data agents at once or restore individual data agents.

Restore All Data Agents at Once

  1. Select the Backup/Unprovision tab in the Adaptive Data Agents Manager.
  2. Select Full Restore Source Folder for a directory selection dialog. Select the directory you want to restore from.
  3. Enter the backup password used when the backup was made. You can also select Get Backup Password to retrieve an encrypted version of the password corresponding to the backup password from the Adaptive Integration server.

The backup password functions as an encryption key for your backups. This password gets stored in the Adaptive Integration server for each of your locally created backups.

  1. Select Full Restore Now. The Adaptive Data Agent Manager restores all data agents and associated information to the specified restore folder.

Restore Individual Data Agents

  1. Select the Backup/Unprovision tab in the Adaptive Data Agents Manager.
  2. Select Select Agent Backup to Restore From for a directory selection dialog box. Select the backup file you want to restore from.
  3. Enter the backup password used when the backup was made.
  4. Select Restore Now. The Adaptive Data Agent Manager restores the speci­fied data agent and associated information.

Data Residency Requirements and Domain Whitelisting

The Data Agent must be able to communicate with all Adaptive Insights servers at the domain name *.adaptiveplanning.com on port 443 (the encrypted SSL port). If your orga­nization's internal network includes a firewall and / or http proxy then your firewall / http proxy configuration must allow the Agent service’s user account access to Adaptive serv­ers.

Whitelisting all  *.adaptiveplanning.com domains on port 443 is a requirement to ensure that data originating in Europe, Australia and Canada is contained completely on servers within those geographies. Traffic balancing and data sovereignty modifications cannot be performed without whitelisting all *.adaptiveplanning.com connections on port 443.

One machine running the agent service cannot serve tenants in multiple geographies.

 

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