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Knowledge and Support - Adaptive Insights

Contacting NetSuite Support

Question

How do I submit a Support case with Netsuite?

Answer

To submit a Support case with NetSuite:

From within the application, go to Support > SuiteAnswers Portlet > Visit the SuiteAnswers Site > Contact Support Online

If your support contract includes phone support, you can also contact Support by Phone.  When contacting Support by Phone, please choose option 1 and 6 for NetSuite Financial Planning.

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