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Data Center Migration - Update Legacy Data Agents

Data Center Migration - Update Legacy Data Agents

What can I do right now?

If your instance uses a data agent, please review your data agents version before the migration to see if it uses any of the 5.x versions. 

To find your data agents version:
  1. Log in to your instance
  2. From the navigation menu, click Integration > Design Integrations
  3. Expand the Data Agents section
  4. Select each configured data agent and review the version

What changes do I need to make if my data agent uses a 5.x version? 

Data agents using any of the legacy 5.x versions will try to use a TLS cipher suite that is not supported by AWS servers. You can use the steps below 
to update your data agent so that it uses a supported cipher suite.

  1. Log in to the machine where the Adaptive Data Agent Service Manager program is installed
  2. Go to the Start menu > search Notepad > right-click on Notepad > select Run As Administrator
  3. In Notepad, open the following file: C:\Program Files\Adaptive Data Agent\AgentService64.ini
  4. Locate the line that starts with Virtual Machine Parameters, ] make sure there is a space at the end of the line, and then add the following to the end of the line:
    •  -Dhttps.cipherSuites=TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256
  5. The resulting line should like this: 
    • Virtual Machine Parameters=-Xrs -Xmx512M -Dhttps.protocols=TLSv1.2 - Dhttps.cipherSuites=TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256
  6.  Save the change
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