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Adaptive Insights
Knowledge and Support - Adaptive Insights


Provides instructions for configuring Adaptive Insights to accept SAML SSO tokens from your instance of PingOne. In SAML terms, your PingOne instance is an iden­tity provider and Adaptive Insights is a service provider. You will make use of the PingOne-validated Adaptive Insights application.


The prerequisites for these procedures are:

  • A PingOne account with administrative permissions
  • An Adaptive account with administrative permissions
  • A confirmation email from Adaptive stating that SAML has been provisioned on your Adaptive instance

Add the Adaptive Insights Application in PingOne

To add the Adaptive Insights application in PingOne, follow these steps:

  1. Log in to PingOne.

  2. Go to  Applications > My Applications.

  3. Click Add New Application.

  4. Choose Search Application Catalog.ManageSAMLSSO_catalog_search_cropped_pingone.png

  5. In the search text box, enter Adaptive Insights.

  6. Select the Adaptive Insights app to start setting up the application.

  7.  Download the SAML Metadata and open the SAML Metadata xml document from PingOne.


  1. Copy the Identity Provider EntityID from the downloaded SAML Metadata XML doc­ument and use it in Adaptive’s Admin > SAML SSO Settings Identity Provider Entity ID field.

  2. Copy the IDP SSO URL (with Bindings-POST) from the downloaded SAML Meta­data XML document and use it in Adaptive’s Admin > SAML SSO Settings Identity Provider SSO URL field.

  3. Within PingOne Download the Signing Certificate and save the certificate in a location you will remember.

  4. Within Adaptive’s Admin > SAML SSO Settings screen, upload the PingOne sign­ing certificate you downloaded in the previous step.

  5. Click Save Within Adaptive’s Admin > SAML SSO Settings screen.ManageSAMLSSO_pingone.png

  6. Copy the Adaptive Insights SSO URL found at the bottom of Adaptive’s Admin > SAML SSO Settings screen and use this in PingOne’s ACS URL field.

  7. Copy the Initiate Single Sign-On (SSO) URL from PingOne and paste it into a browser and attempt an SSO.

After successfully testing your setup, you can enable SAML SSO for your users. See Enabling SAML SSO for all Users in Adaptive.

Logging in to Excel Interface for Planning and Adaptive Office Connect using SAML SSO

Once SAML SSO has been successfully configured and tested, Excel Interface for Planning and Adaptive Office Connect users only need to provide their usernames in the login form. Leave the password field blank.

Excel Interface for Planning or Adaptive Office Connect - Logging in with SAML SSO enabled

PingOne SAML SSO Limitation 

Users within organizations that configure PingOne as their Identity Provider may need to reenter login credentials each time they connect to the Adaptive suite, including OfficeConnect, or Excel Interface for Planning.


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