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Adaptive Insights
Knowledge and Support - Adaptive Insights

Associating A Valid Email Address With Your Adaptive Insights Login (Username)

Question

Why do I need to associate a valid email address to my Adaptive Insights user?

Answer

If you have multiple logins or usernames then you should setup each login with a valid email address. This important for a few reasons:

  1. If you ever need to reset your password using the "Forgot your password?" link on the login page.
  2. If you need to submit a ticket to support. Without a valid email address you will not receive their responses.
  3. If you want users to email you reports within the application.
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